FIX IT NOW
You need software to innovate, engage and grow
Staff time is limited. You need to get more done every day. You need focus on higher value projects versus wasting hours trying to update the website or database. You need data to support your business planning and decisions. But, getting it is too time consuming and nobody has the expertise. Innovative ideas are disappearing without ever being tested. Frustration and burnout are holding you back.
You need a partner that brings expertise, ideas and solutions
FIX IT NOW
Our Capabilities
Strategy & Design
We exploit our association experience and knowledge of technology for your benefit. We strive to know your short and long term goals. We work to understand the issues that drive your organization forward. We correct the processes that drive your organization crazy. We want to deliver a system that will make your team more efficient immediately and over time. This is only possible with the right plan and infrastructure and we deliver both.
- Strategy Consulting
- User Experience (UX) / User Interface (UI) Design
- Information Architecture
- Content Strategy / Development
- Graphic Design / Animation
- Responsive Design / Mobile Optimization
- Infographics
- Search Engine Optimization
Web Development
We develop the system to your specific needs and requirements. We have the tools you need to make your web site a destination for information, collaboration and commerce. The features we implement are all tied into a single database to provide better reporting on status, history and roles. We make it easy for you to add practically any kind of content from practically any source. We can add workflow and permissions so you can allow members and other experts to share their knowledge to your site.
- Content Management System
- Publishing & Workflow
- Membership Database / CRM System
- Social Media Integration
- AMS System Integration
- Intranet / Extranet
- Event Calendar / Registration
- Dues / Donations Forms
- Board / Committee Management
E-Commerce
We can implement flexible e-commerce solutions to meet your organization’s specific needs. You may only require simple forms to collect dues or to take event registrations. Or, you may need a feature rich e-commerce solution to sell physical products, downloads, site access or to process dues. We can support role-based pricing for any product and track purchase histories in each member’s profile. Our breadth of experience will guide you and your staff through the needs identification through implementation.
- Catalog / Role Based Pricing
- Sell Products / Downloadable / Site Access
- Inventory Management
- Dues / Donations
- Recurring Orders
- Coupons / Discounts / Vouchers
- Integrating Shipping
- PCI Compliant
- Search Engine Optimization
- QuickBooks Integration
Online CE & Social Networking
We have broad experience developing and implementing online learning and collaboration systems. One of the first products we developed for our non-profit clients was our e-learning system. Our clients have also relied on us to build and launch social networking and collaboration tools for member to member support, committee and board workspaces, project management systems and knowledge management solutions.
- Online Courses
- Testing With Auto Correct
- Custom Pass / Fail Options
- Custom Emails for Pass/Fail
- Pre-Requisites / Curriculum
- Auto Delivery of Certificate
- Post Course Student Audit
- Intranet / Extranet
- Discussion Forums, Blog, Groups
- Private Board / Committee Workspace
- Task / Project Management
- Document Management
- Knowledge Management & Sharing
Custom Programming
We are adept at helping any organization develop a custom software solution. But, for non-profits, we have built systems that range from very simple to extraordinarily complex. Our enterprise software development experience will help you detail, document, program, launch and support just about any application or solution. We have broad systems integration and data migration experience to allow data to flow where it’s needed.
- Custom Applications
- Systems Integration
- Single Sign-On
- Data Migration
- Third Party API Integration
- Legacy System Migration
- Web Services Integration
How We Help You
We need a new website.
We can help. We’ve built 100’s of them.
Our site doesn’t work on phones.
It will when we are done.
Our system isn’t customizable.
We can customize practically anything.
We only need a couple features.
Great – we can add as few or as many as you need.
We’ve outgrown our current system.
Our system can grow with you.
We can’t afford a big AMS system.
You’re not alone. We can scale to almost any budget or need.
Our system isn’t integrated.
We develop in a single, integrated website and database.
It’s difficult to create a good member list.
One source of data means easier lists.
One person controls our database.
Every staff person can work in ours.
We don’t have time to update our site.
We can do some or all of it – depends what you need.
The Etchasoft Way
IN-HOUSE DATABASE
» Expensive
» Unstructured
» Silo of functionality
» Personally controlled
VALUE < INVESTMENT
AMS SOFTWARE
» Inexpensive
» Ridged structure
» Limited functionality
» Self service set-up
VALUE = INVESTMENT
Etchasoft Solution
» Affordable
» Flexible structure
» Needs based functionality
» Set-up provided
VALUE = INVESTMENT
AMS SYSTEM
» Cost prohibitive
» Defined framework
» Overwhelming functionality
» Consultant(s) required for set-up
VALUE < INVESTMENT
FAQ
- What’s it like to work with you?
-
We ask a lot of questions. We share a lot of our previous experience to demonstrate possible ways to solve a problem. We are very practical. We don’t believe software is the solution to everything. The variety of professional experiences in our team give us a perspective not often found in other software companies.
- What size of organizations do you work with?
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Our clients include membership organizations of all sizes – single staff to ten plus staff. We have built custom solutions for very large and rather small organizations. However, our main focus is on those right in the middle where our solutions provide the greatest impact for the investment.
- What if we already have an AMS system?
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No problem. We have worked with many clients that use iMIS, Personify, Avectra, Aptify and other large AMS platforms. We can easily program a single sign-on function to provide a seamless experience for site users. In many of those cases, our client’s prefer more content management options than those enterprise AMS solutions provide and work with us to get the best of both worlds.
- How much does it cost to work with you?
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Each client is unique and their requirements determine the cost for initial implementation. The good news is that our system is flexible enough to allow for features to be added now and in the future – without redeveloping the entire site. Many of our relationships with clients are over 5, 10 and even 15 years where we keep improving their existing system over time.
- Can you add some of your features to our current system?
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Absolutely. For example, we have a number of clients that only use our e-Learning system for online training and continuing education. Others just use the content management system. Additionally, we can work with your graphic designer or we can bring our own into the project. Our flexibility allows us to scale our solutions to your current or long term needs.
- How much of our time will this take?
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We understand that this can be an overwhelming effort for the association staff. And, some of the time commitment depends on the complexity of the system we will deliver for you. For example, we can structure a site migration that will allow your staff as much or as little effort as you desire. In many cases, we complete the entire migration for our clients allowing them to focus on the more important issues on the site.
- Do we need to be tech savvy?
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Not at all. We are technologists and understand that some people are not. We like to say that you are the business experts and we are the technology experts. Together, we can develop a solution that will meet your specific needs.
- Are there other benefits to working with you?
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We like to think there are many. But, the one our clients seem to appreciate the most is our association market knowledge. We talk to many non-profits each week. We have built many systems for them over the last 20 years. We have built, literally, hundreds of websites and have seen the Internet grow from its earliest days. We love to share experiences that may help you better understand a solution to an existing problem.
- What if we don’t have the time to manage our Web site?
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We can help you by managing parts of the site or all of it. We can literally post everything for you. Or, we can manage none of it on a regular basis. Our clients span the spectrum in terms of support. Some only call us when they need us. Some we talk to every day. The choice is yours. We can create a program based on what you will need.
Responsive Skin works great across Desktop, Tablet, Mobile
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